Career Opportunities
Come join the Arthritis & Sports family and help us deliver unparalleled service and care for our patients
Front Desk Representative
We are currently looking for full-time front desk representatives for our busy Orthopaedics practices. Candidates should be detail-oriented, have the ability to work at a fast pace, be passionate about patient care, and dedicated to helping out the team. If you are a dependable person who would like to join our family of highly motivated and friendly staff, please click below.
JOB RESPONSIBILITIES:
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Greet and process patients as they arrive at checkout.
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Schedule follow up appointments as needed.
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Collect any fees as documented on fee ticket.
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Provide patient with copies of referrals, work status/return to school notes as well as copies of info for outpatient services requested by physician.
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Answers incoming phone calls, schedules appointments, and accurately relays patient messages to providers.
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Responsible for scanning, uploading and tasking any incoming faxes pertaining to patient records.
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Complete incoming provider tasks sent to the check out inbox.
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Log home health care plan oversight charges and give to billing.
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Order Cosamin DS as needed.
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Maintain sufficient inventory of all forms needed for check-out.
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Assure brochures and business cards are stocked at check-out.
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Monitor ACD mailbox.
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Participates in staff and educational meetings.
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Perform other related duties as assigned.
SKILLS:
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Team player attitude
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Organization
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Detail-oriented
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Strong customer service skills
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Ability to multi-task
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Professionalism
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Time management
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Written and oral communication
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Word processing and internet software
EDUCATION & EXPERIENCE:
One of the following:
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High school diploma or general education degree (GED)
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One to two years related experience and/or training
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Equivalent combination of education and experience