Career Opportunities

Front Desk Representative

 

We are currently looking for full-time front desk representatives for our busy Orthopaedics practices. Candidates should be detail-oriented, have the ability to work at a fast pace, be passionate about patient care, and dedicated to helping out the team. If you are a dependable person who would like to join our family of highly motivated and friendly staff, please click below.

 

JOB RESPONSIBILITIES:

 

• Greet and process patients as they arrive at checkout.

• Schedule follow up appointments as needed.

• Collect any fees as documented on fee ticket.

• Provide patient with copies of referrals, work status/return to school notes as well as copies of info for outpatient services requested by physician.

• Answers incoming phone calls, schedules appointments, and accurately relays patient messages to providers.

• Responsible for scanning, uploading and tasking any incoming faxes pertaining to patient records.

• Complete incoming provider tasks sent to the check out inbox.

• Log home health care plan oversight charges and give to billing.

• Order Cosamin DS as needed.

• Maintain sufficient inventory of all forms needed for check-out.

• Assure brochures and business cards are stocked at check-out.

• Monitor ACD mailbox.

• Participates in staff and educational meetings.

• Perform other related duties as assigned.

 

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SKILLS:

 

• Team player attitude

• Organization

• Detail-oriented

• Strong customer service skills

• Ability to multi-task

• Professionalism

• Time management

• Written and oral communication

• Word processing and internet software

 

 

EDUCATION & EXPERIENCE:

 

One of the following:

• High school diploma or general education degree (GED)

• One to two years related experience and/or training

• Equivalent combination of education and experience
   

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